Privacy Policy

Global Cool Air Privacy Policy

Global Cool Air respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website or interact with our business.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Global Cool Air provides air conditioning supply, installation, servicing and repair services throughout Perth and surrounding areas.

Website: https://www.globalcoolair.com.au/

2. Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Residential or business address
  • Information submitted through contact forms
  • Details relating to your air conditioning enquiry or service request
  • Website usage data and analytics information

We may also collect non-personal information such as browser type, device information, pages visited and general website interaction data.

3. How We Collect Information

We collect information when you:

  • Submit an enquiry through our website
  • Request a quote
  • Contact us by phone or email
  • Subscribe to updates or marketing communications
  • Interact with our website
  • Use cookies or similar technologies

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide quotes and services
  • Schedule installations, servicing or repairs
  • Improve our website and services
  • Send service updates or promotional information
  • Communicate with you regarding your request
  • Maintain internal business records

We only collect information reasonably necessary for our business operations.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools such as Google Analytics to help us understand website traffic and user behaviour.

Cookies may collect information including:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on the website
  • Referral sources

You can choose to disable cookies through your browser settings.

6. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to:

  • Employees and contractors
  • Service providers assisting our business operations
  • IT or website support providers
  • Legal or regulatory authorities where required by law

Any third parties we engage are expected to handle your information securely and in accordance with applicable privacy laws.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of external websites before providing personal information.

10. Marketing Communications

From time to time, we may send promotional or marketing communications relating to our services.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option where available.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Global Cool Air
Website: https://www.globalcoolair.com.au/